Communication - Logistics

This best practices guideline was drawn up by GALIA members, in the context of the COVID-19 crisis, following feedback from companies on crisis management, particularly in terms of customer-supplier communication and updating of information systems and EDI.

This recommendation proposes a framework for logistics operations between partners, intended to clarify relational rules, to avoid errors of interpretation and conflicts, to specify expectations, responsibilities and commitments

This document defines the rights and obligations of companies in their contractual relationships.